Customer Experience Manager (Contact Centre)

Are you passionate about developing people, delivering outstanding customer experiences, and building a high-performing team from the ground up? We're looking for a Customer Experience Manager to join our brand-new contact centre operation in Newcastle. This is an exciting opportunity to play a key role in establishing and shaping a new team, leading a group of Customer Experience Specialists and helping create a positive, customer-focused culture from day one. You'll be joining a growing opera…