Quality & Complaints Officer

Quality & Complaints Officer Full-time 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints matter. Getting things right matters. Are you experienced in complaints handling, quality assurance or customer service investigations? Do you have an eye for detail, a calm approach under pressure and the confidence to challenge processes when something doesn't quite add up? Our client is looking for a Quality & Complaints Officer to join…