IT Support Team Leader

Job Description Role Purpose The On-Site Support Team Leader is responsible for the end-to-end delivery of On-Site IT support services within a high-profile enterprise environment. This role combines technical expertise with operational leadership, ensuring the On-Site team delivers a consistent, high-quality service aligned to contractual SLAs, customer expectations, and operational standards. Leading a small team of IT professionals, the team leader will act as the primary escalation point, t…