2nd Line Support

Salary: £40,000 - 70,000 per year Requirements: Proven experience in desktop and 2nd line support, providing technical assistance to end users in a professional environment. Strong troubleshooting skills across hardware, software, and operating systems, including Windows and Linux. Hands-on experience with laptop fault diagnosis, reimaging, upgrades (RAM and SSD), and bespoke software installation. Practical knowledge of Active Directory account creation and laptop build and configuration proce…