Customer Experience Manager

Are you ready to take the next step in your leadership career and help shape an outstanding customer experience? As a Customer Experience Team Manager, you'll play a key role in leading a team of Customer Experience Specialists within a fast-paced contact centre environment. You'll be part of a supportive and collaborative team where wellbeing, respect and engagement are genuinely valued. This role is based in Durham and operates across a 7-day service. You'll work a range of shifts between 8am…