Help Desk Coordinator

Responsible for scheduling jobs, engineers and clients running smoothly in a fast paced maintenance environment. Answer inbound o ffi ce calls and manage the main info inbox Log all new jobs onto Big Change and book engineers accordingly Book and confirm appointments with clients and tenants Keep job notes, client portals and systems fully up to date Engineer Scheduling & Coordination Plan and manage engineers daily schedules Ensure engineers are fully booked 35 days in advance Track engineers …