Head of Contact Technologies

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: The Head of Contact Technologies owns the Genesys platform, product roadmap and supporting contact technologies across Europe. Combining strategic ownership with hands-on technical leadership, the role develops voice, outbound, omnichannel and AI capabilities, manages commercial and supplier relationships, and ensures PRA Group maximises value…