Customer Journey Manager

Customer Journey Manager (Contract) Duration: 6 Months (Possibility for extension) Location: Manchester/Leeds/Bristol/Birmingham/Hybrid (2 days per week in any of these sites) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Purpose Identify, onboard, and optimise enterprise knowledge sources that support AI-powered customer and colleague experiences. Ensure knowledge assets are discoverable, trusted, well-structured, and aligned to business needs. Drive ev…