Helpdesk Coordinator

Working Hours: Monday to Friday, shift rota pattern ( 7am to 3.30pm, 8am - 4.30pm & 10.30am - 7pm) As part of your role, your key responsibilities will include, but are not limited to: To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System. Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area. Updating and closing out R…