Train & Competence Consultant

Description Our Training & Competence team helps colleagues build the skills, confidence and consistency they need to deliver a brilliant experience for customers, particularly across Complaints and Financial Crime. We design accessible, practical learning that translates into performance uplift — combining strong training needs analysis with engaging delivery and robust evaluation. You’ll thrive in a fast‑paced, close‑knit team where trust and mutual support are essential. We’re looking for so…