Training Manager - Telephony / Insurance

Training Manager - Telephony / Insurance Our client, a leading financial services business, are recruiting for an experienced Training Manager to lead the people and training workstream for a large-scale Telephony migration . Key Responsibilities Lead the training workstream for a major Telephony migration programme. Partner with the vendor and internal teams and support the development of bespoke solutions where required. Conduct a detailed Training Needs Analysis (TNA) across multiple busines…