Service Desk Manager

LNJ Recruitment is working on behalf of a growing insurance business to recruit an experienced Technical Service Desk Manager to lead its IT Service Desk function. This is a key leadership role responsible for delivering a responsive, technically capable and security-aware support service across the business. You will lead a dedicated team of IT support professionals, overseeing day-to-day Service Desk operations across traditional IT support requests as well as cyber and security-related ticke…