Customer Technical Support Associate (Service Calls, Installs and Removals)

About the role The Customer Technical Support Associate (SIRs) takes day to day responsibility for supporting a portfolio of fleet accounts across the UK and our growing customer base in Europe. (SIRs is an abbreviation for Service Calls, Installs and Removals.) The role supports the end to end customer journey, including service calls, installations and removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve,…