CRM Manager: Loyalty and Customer Journeys

Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! Be Yourself – Be an Innovator – Be Leonardo We’re seeking a CRM Manager: Loyalty and Customer Journeys to design, execute, and optimise end-to-end member communications for our global loyalty programme. In this role, you’ll translate loyalty mechanics, rewards, and offers into compelling, data-driven customer journeys that drive engagem…