D365 CRM Business Analyst - Contact Centre

Lead Business Analyst – Microsoft Dynamics 365 CRM Contract, Inside IR35, Hybrid working (London or York) CRM & Contact Centre Transformation We're looking for an experienced Lead Business Analyst to play a key role within a large-scale CRM & Contact Centre Transformation programme. You'll lead a team of Business Analysts, working closely with business and technology stakeholders to define, analyse and deliver high-quality requirements across Microsoft Dynamics 365 CRM and Contact Centre as a S…