Service Desk Manager

Responsibilities * Act as the main point of contact for the contract, coordinating service desk activity across clients, engineers, subcontractors and internal stakeholders. * Coordinate the day-to-day operations of the engineering team and ensure engineers are clear on their schedules, locations and job requirements. * Plan, track and document all planned preventative maintenance activities. * Ensure all PPM works are scheduled within required service windows and that missed services are logge…