Senior Service Controller

Overseeing the work allocated to Service Engineers, you will be booking in jobs and urgent breakdowns. Customer Service and support is of utmost importance, so the role is to ensure that customers needs and expectations are dealt with promptly and efficiently. Managing a team of engineers, you will need to be experienced in field service activities, managing the servicing of equipment and also to book in and schedule urgent repairs / breakdowns. You will also be required to deal with estimates/…