Facilities Helpdesk Coordinator

Helpdesk Coordinator - Facilities Management Based In Hagley £28,500 rising to £29,500 after probationary period Basic overview of duties * To report directly to Helpdesk Manager on a day-to-day basis. * Actively seek ways to improve overall efficiency of service helpdesk functions. * To take a proactive and professional approach when liaising with all company office based & engineering employees, Management and any third-party sub-contractors. * Aiming to ensure that all KPI/SLA with all contr…