Service Delivery Manager ITIL MSP

Salary: £50,000 - 50,000 per year Requirements: We are looking for strong Service Delivery Management experience within an MSP or managed services environment. We need experience in leading service improvement, operational transformation, or service standardisation initiatives. We require experience developing KPIs, SLAs, service governance, and customer satisfaction programmes. We need advanced stakeholder management skills and strong leadership abilities. We expect experience managing major e…