Programme Lead – IT Service Improvement

Programme Lead – IT Service Improvement Hybrid, London - City Full time, 24 Month FTC Salary: Circa £96,000 Directorate Mission: To deliver outstanding services to members, customers, and the sector at large, by: taking a modern, customer-centric approach to innovative technology that delivers an exceptional customer & member experience; harnessing the power of data to identify meaningful insights that deliver value for the Institute and our members; and implementing impactful programmes of wor…