Tech Zone Support Technician

Description The Role The role will be responsible for the Customer Service Experience provided to internal customers of IT and Technology support services across the Canopius global userbase. This will include 2nd line deskside support and management of business impacting and prioritised incidents. The role will be the face of Service Management at the London Tech Zone(s) and an active communicator of incidents and customer experience between IT and internal customers; this includes operating a…