Senior Complaints Specialist

Job Title/Location: Senior Complaints Specialist, London Salary: c.£60,000 c.7.5% bonus 12% flexible benefits package Office/WFH: Office based 3 days & WFH 2 days Requirements: Strong level of complaints experience within Financial Services/Banking, excellent working knowledge of FCA DISP & FOS processes, including SRC & Final Response Letters Role Snapshot: A brand new team for whom you will own & resolve escalated complex & high-risk complaints through to Final Response Letter. This is acro…