Sr Program Manager, Content Development, Amazon Shipping

Description Amazon Shipping is seeking a Senior Content Program Manager to own our end-to-end content strategy across client-facing and internal support channels. You will design a comprehensive content framework covering SOPs, help documentation, policy updates, and new product launches, ensuring every piece is accurate, accessible, and built for the audiences it serves. You will benchmark against industry leaders, establish measurable goals to track content quality and effectiveness, and hold…