Sr. Product Mgr, Service Improvements, Amazon Customer Service

Amazon's Quality and Escalations (Q&E) organization is seeking a Sr Product Manager to directly influence the direction of Service Experience products through the customer experience and service improvement lenses. We seek a proficient product individual to join our team working with Amazon Customer Service (CS) leadership to deliver innovative products to customers worldwide. This role requires a passionate individual who understands the best possible customer services experiences across the C…