Systems Development Manager, AWS Managed Operations

Are you ready to transform how support engineering operates at scale? Amazon Web Services (AWS) Operations Management is seeking an experienced Support Engineering Manager to lead a global team that's evolving from reactive troubleshooting to proactive automation and engineering excellence using Agentic Al. In this role, you'll eliminate repetitive toil and create a follow-the-sun support model while building a team culture where engineers grow their careers through strategic problem-solving, n…