Wireless/WiFi Network Support Team Lead - London

Salary: £50,000 - 55,000 per year Requirements: Enterprise Wi-Fi troubleshooting and support LAN/WAN TCP/IP, DNS, DHCP, VLANs, and VPNs Switches, routers, firewalls, and wireless access points Responsibilities: Lead the day-to-day management of our Service Desk and a team of four Network Support Engineers, ensuring incidents and service requests are handled efficiently and within agreed service levels. Provide technical support and handle escalations while driving service quality, customer sati…