Network Support Team Lead (Microsoft & Infrastructure)

Salary: £50,000 - 55,000 per year Requirements: Previous experience leading or supervising an IT Support, Service Desk or Helpdesk team. Strong background working within an MSP or customer-facing IT support environment. Experience managing ticket queues, escalations and SLA performance. Proven ability to lead, mentor, coach and develop technical teams. Strong customer-facing and stakeholder management skills. Excellent troubleshooting, problem-solving and decision-making abilities. Microsoft 36…