2nd Line Support Engineer

Service Desk Engineer We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 3rd line teams Maintain documentation and deliver e…