IT Service Delivery Manager

Salary: £40,000 - 46,000 per year Requirements: Experience in Service Delivery or IT Service Management (three years preferred) Proven leadership experience with a strong track record managing incidents, problems, and major incidents Solid technical understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience Experience and knowledge of using ITIL v3/v4 best practice Excellent communication and stakeholder management skills Strong analytic…