Business Service Manager (One Bank Service) within the Oracle Business Support Team

Location: London Job Description We are seeking an experienced Business Service Manager with strong knowledge of Oracle functionality to lead our Tier 1 business support team for the Bank's enterprise Oracle service, called One Bank Service (OBS). You will ensure a consistent, high-quality colleague experience across Oracle-enabled People (HCM) and Procurement (ERP) processes through effective triage, stakeholder coordination, performance monitoring and continuous service improvement. The role …