Service Designer / Transition Lead

Salary: £51,000 - 54,000 per year Requirements: Proven experience in Service Design / Service Transition roles Strong understanding of ITIL / ITSM frameworks Ability to lead and coordinate Design, Governance, Business Change, and transition activities Experience creating governance artefacts: SHLD, RACI, RTM Knowledge of process flow diagrams for ITSM processes (e.g. incident and change management) Experience delivering service readiness in large transformation programmes Strong stakeholder man…