IT Helpdesk Manager

Salary: £40,000 - 50,000 per year Requirements: Previous experience in a Senior Support Engineer, Technical Lead, Service Desk Lead, or Helpdesk Management role. Strong 3rd Line technical support experience with the ability to troubleshoot and resolve complex infrastructure and end-user issues. Proven experience mentoring, coaching, or leading technical teams. Strong Microsoft 365 administration and Windows endpoint management experience. Good understanding of networking fundamentals, infrastru…