Administration Officer

To support the day-to-day operations of a plumbing business by coordinating jobs, managing customer communication, and ensuring engineers are scheduled efficiently. The role is key to delivering a responsive and organised service to customers. Scheduling & Job Management Schedule and dispatch plumbers for reactive and planned works (e.g., leaks, boiler issues, installations) Manage engineer diaries and prioritise urgent/emergency call-outs Track job progress from booking through to completion E…