2nd Line Service Desk Engineer

2nd Line Service Engineer Isio's IT Service Desk team work diligently to support the company's 1,500 employees across our 10 locations. The 2nd Line Service Desk Engineer will be responsible for dealing with queries and issues across Isios IT systems. To resolve technical issues escalated from the first line engineers, and to provide a point of contact for our users based in Belfast. The following areas may be involved but are not limited to: Microsoft 365; Secure Web Gateway; Microsoft Entra; …