Technical Product Owner - CCAAS

Harvey Nash are now inviting candidates to apply for the role of Technical Product Owner, you will be taking end-to-end ownership of our clients CX1 CCaaS platform within a complex enterprise environment. Hybrid working to an office in Reading, our client also has offices based in Scotland and Dublin. Inside of IR35 / Umbrella only £600 - £700 a day Key focus: Product ownership & roadmap management Vendor governance Oversight of telephony, IVR, digital channels, WFM, analytics & AI Prioritisati…