Cloud Service Delivery Analyst

Salary: £33,000 - 65,000 per year Requirements: Proven experience in a Service Delivery Analyst, Service Management, or IT Operations role Strong understanding of cloud platforms such as Azure, AWS, or GCP in a live service environment Experience working within ITIL-based service management frameworks Ability to manage SLAs, KPIs, and service reporting Excellent stakeholder engagement and communication skills Familiarity with tools such as ServiceNow, Jira, Azure DevOps, or similar Strong organ…