Director of Rooms

Job Description What you’ll do… To take overall responsibility for the management of the housekeeping, front office, guest experience and engineering teams, ensuring guests are well cared for and guest expectations are exceeded. Lead the rooms division through the pre-opening phase, including recruitment, onboarding, SOP development, training plans, room readiness, operating supplies, mock stays, engineering handover requirements and opening checklists. Develop and own the end-to-end rooms gues…