Senior Manager, CRM Automation and Journeys

Job Description The Customer Lifecycle Team forms part of the Customer & Commercial department and is responsible for taking customer, campaign and channel insights and using them to devise a global strategy for engaging, converting and retaining customers via targeted messaging across all touchpoints. Always thinking data-first, the Senior Manager, CRM Automation and Journeys will help to shape and deliver our lifecycle strategy by translating priorities into an actionable roadmap and driving …