IT Service Design Lead

Salary: £45,000 - 70,000 per year Requirements: Strong experience in Service Design and Transition/Introduction (ITIL) Background in financial services or regulated environments Experience delivering within large-scale transformation programmes Strong stakeholder management across Technology, Risk, and Business Experience with ServiceNow or similar ITSM tools Responsibilities: Lead end-to-end Service Design and Introduction for new and changed services Ensure services are fully operationally re…